24/7 Support: +1 800-215-4870
Fast Processing
Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

Stay up to date on new UK ETA services, exclusive offers, and helpful travel information.You'll have full control to unsubscribe anytime.

Refund Policy

Last updated: 9/24/2025

Overview

Our refund policy states that you may receive a refund for the service fee only if you cancel within 24 hours of payment confirmation. After the initial 24-hour window, or if the application has been submitted to the government, you are generally not entitled to a refund, though you may be refunded government fees in some cases. We also reserve the right to refuse service and retain fees if unlawful acts are suspected.

When You Might Get a Refund

  • Within 24 hours: You can cancel your application within 24 hours of receiving email confirmation of your payment and receive a refund of our service fee.
  • Unable to provide service: You may receive a refund if we are unable to provide the service as stated in the contract.

When You Are Generally Not Entitled to a Refund

  • After 24 hours: If you wish to cancel after the 24-hour period has passed, you are generally not entitled to a refund of our service fees.
  • Government fees: For applications canceled after 24 hours, only government fees are refundable.
  • Application submitted to government: If the application has been submitted to the government, no fees will be refunded.
  • Suspicion of unlawful acts: We have the right to refuse service and not provide a refund if we suspect any involvement in unlawful or illegal practices.

How to Request a Refund

If you believe you are eligible for a refund based on the conditions outlined above, please follow these steps:

  • Contact support: For issues or cancellations, contact our support team via our website or phone.
  • Provide order details: If you have an order, provide your order ID so we can assist you promptly.
  • Submit within timeframe: Ensure your refund request is submitted within the applicable timeframe.

Processing Time

Approved refunds will be processed within 5-10 business days and will be returned to the original payment method used for the transaction.

Contact Us

If you have any questions about this refund policy or need to request a refund, please contact us at [email protected] or call +1 800-215-4870.